Kelly Bros Home & Design Center in Covington, KY Closed now

Reviews about Kelly Bros Home & Design Center

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  June 16, 2019, by Julue Dunn
  Primarily a service station with kitchen displays . Models for decking , siding , windows . Large lumber storage area . Quality tools , limited selection . Was looking for kitchen cabinet hindges , they suggested I go to Bugies in Cincinnati on colerain . Pleasant helpful staff . I wasn't discriminated against or talked down to hardly because I'm a woman .
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  February 05, 2019, by Matthew Kahn
  Don't bother or waste your time. Stopped in on a Monday morning to see about a patio door replacement. 1 customer in store and multiple employees - had to wait for someone to notice us. Salesperson said they didn't know about patio doors and had to get someone else. Rough quote of ~$2400 for door and installation but couldn't be sure - the two experts were either at lunch or out on a site visit, they would get back to me. Only 1 Anderson door to be shown and no other options. Get a call back hours later that they initial estimate was 'way-off' and that it was $3300+. Didn't even bother to call back. Customers need accurate information and to be served in an expedition manner if taking the time to visit a retail establishment in this day and age. This store offers neither.